Frequently Asked Questions

Everything you need to know before your visit.

Candle Care Tips

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Wait to burn

Let your candle cure for 2 weeks after pouring before the first burn.
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First burn matters

Allow the wax to melt all the way to the edges on your first burn to prevent tunneling.
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Trim the wick

Trim the wick to ¼ inch before each burn to prevent smoking, soot, and mushrooming.
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Frosting is normal

White crystalline frosting is natural for soy wax and doesn't affect performance.
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Sweating happens

Soy candles may "sweat" in warm weather — simply wipe with a tissue.
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Rough tops are OK

Pitted or rough tops after burning are completely normal for natural soy wax.
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Color embed bleeding

If you added color, some bleeding into the wax is normal as the candle burns and does not affect scent throw.
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Burn safely

Never leave a burning candle unattended. Keep away from drafts, children, and pets. Stop burning when ½ inch of wax remains.

We're happy to help! Reach out anytime.

Now that you know the details — book your experience and make some memories.